History and philosophy

Company’s history

фирма оконIt is difficult to imagine that just 20 years ago there were no plastic windows to be seen in Donetsk. In mid-90-s they were still considered as a wonder, and now almost everyone installs them. The first workshops of window production appeared at the very beginning of the last century.

The name of the enterprise reflects two inseparable activity areas – industrial production and high quality service. Thus the name of “Donpromservice” or DPS-97 appeared. Every year the Company celebrates its birthday on December 18.

At the new plant the first window constructions were made of the German profile KBE in May 1998. Only 10 windows were produced for the first month.

The beginning of formation of the “Continent-Windows” retail network was opening of a shop in Donetsk and a section at a department of repair goods at the Makeevka Department store in 1997. Today the “Continent-Windows” shop network is the largest one in the East of Ukraine.

Since 2006 the Company has been working with Ukrainian profile Framex, thereof quality has been approved by international and domestic experts. The Plant also produces translucent constructions of aluminum of the popular European brand ASAS.

In 2002 the enterprise expanded the range of output production, having begun production of façade constructions.

Production facilities of the plant “Continent-Windows” developed with high speed, products were successfully sold and were rather competitive at the market. In 2003, an own workshop of the plant was reequipped on the area of 4000 m2 in the territory the facilities of Selkhoztechnika. Aiming to increase production volumes and improve the quality of products, the plant “Continent-Windows” purchased “Elumatec” PVC production line, which enabled assembling of 120 constructions per shift. Also “Lisec” glass units’ production line with capacity of 400 glass units per shift was purchased. A new extruder and rotary table for “Lisec” glass department were purchased and put into operation. In 2006 one more “Fimtec” PVC production line with capacity of 120 units per shift was additionally purchased.

фирма оконAt present the plant is one of the largest in production of metallic-plastic window constructions in Ukraine. The structure of the enterprise includes three workshops, 2 storehouses, distribution service, quality control department, supply service, service department, construction and mounting section, delivery service.

Today company’s main goal is providing high competitiveness at the market due to offering new interesting products for purchasers, development of high European standards of work with the purpose of providing stable high quality of manufactured products. Special attention is paid to development of service system for customers at all work stages: from consultation to after-sales service.

In 2012 the plant “Continent-Windows” got the ISO 9001 international quality certificate. Thus, this is one of the few enterprises in Ukraine in production of plastic and aluminum constructions certified by high international standards.

At present, both the plant and the brand are indisputable leaders of the industry branch. Enormous amount of large objects and private houses was glazed with constructions produced at the plant “Continent-Windows”. Windows and façades produced at the plant, decorate houses of almost all towns of the region. Namely masters of the plant “Donpromservice-97” made and mounted constructions at the “Obzhora” shopping center, at the “Parkovy” residence complex, at the “Druzhba” sport palace, at the Donetsk City Council, at the Kiev synagogue, great number of schools, kindergartens and hospitals were glazed.

The plant “Continent-Windows” offers windows of domestic profile systems Framex, Next and Hoffen, with Austrian furniture Maso or furniture Fornax. Plant’s production facilities are ones of the most powerful in Ukraine. Application of modern high-precision equipment, high-qualified staff, and own engineering elaborations enabled leading the plant’s production to a principally new level at the market of Ukraine. Constructions of such complicacy are possible for performing for only a few companies in Ukraine. Arches, triangles, transoms, bellows, sliding constructions and many other. Minimal application of manual work provides high quality of production from window to window. Quality of constructions is proved by certificates of conformance to the State Standards, by the ISO 9001 international certificate, a number of by right deserved awards and thousands of grateful customers.

фирма оконBesides metallic-plastic windows and doors, the enterprise offers all kinds of glazing – from interior partitions to enormous sliding doors and cold frameless glazing.

The plant has a well-developed network of wholesale partners which has been cooperating with it for many years. But the enterprise has a reserve of production capacities and invites new dealers in Europe for partnership.

 

 

 

 

Company’s philosophy

Slogan

Making right windows

Goals and tasks
Company’s goal is to be a leader in its branch.
The following is necessary for that:
- forming of professionals’ team united with common ideas;
- high-quality offering a complete set of modern services in all branches of the “Continent-Windows” for the customers;
- consistent expansion of its presence at the market of production and sales of translucent constructions;
- forming and maintaining favorable relations with customers, partners, competitors, mass media on the basis of mutual confidence and respect.


Values
Respect, attention, professional development – with employees.
Reliability and openness – with customers.
Ethicality – with competitors.
Openness and honesty in own obligations – with the state.
The main value of the enterprise is people: both working at the enterprise and those for whom we work.


Basics of company’s policy
We understand that accumulation of experience and knowledge, development of external and internal environment of the company favors reaching goals.
We proclaim values in which we believe.
We declare our adherence to values and goals of the company and our aspiration for their realization in relations with customers, partners, competitors and mass media.

 

Policy in respect of customers
In relations with customers, we assign primary importance to their interests. We aspire for every customer applied to us to find interested response to his problems, assistance and help in solving any questions.
We admit that the team of competent, educated and communicable workers takes the central place in relations with customers.
We appreciate our customers and are always glad to have them. Aspiration to understand our customers and to render them our assistance impels us.